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Customer Service

Our friendly representatives are always happy to assist you with whatever you need.

Monday – Friday:
8:00am – 8:00pm (US Eastern)

Saturday & Sunday:
10:00am – 6:30pm (US Eastern)

Closed on Easter, Thanksgiving, and Christmas

Memorial Day:
9:00am - 5:30pm (US Eastern)

July 4th:
10:00am - 2:00pm (US Eastern)

Christmas Eve:
10:00am - 2:00pm (US Eastern)

New Year's Eve:
11:00am - 3:00pm (US Eastern)

New Year's Day:
10:00am - 6:30pm (US Eastern)

To find the status of an order, click the button below to go to the Order Status page.
Track Your Order
Request a Vermont Country Store catalog to be mailed right to your door.
Request a Catalog
Now you can shop directly from the digital edition of our catalog.
Shop our Catalog
Need to return or exchange an item? Click on the button below for easy step-by-step instructions.
Returns / Exchanges