Shipping Information
How We Calculate Shipping and Processing Charges
The Shipping and Processing charge is designed to cover costs incurred by The Vermont Country Store for the services we provide that allow our customers the convenience of ordering from our catalog and website and receiving home-delivery of our products. These costs include expenses incurred in connection with: processing your order in our Customer Service Department, packaging, shipping and processing the products you order in our Distribution department, receiving and processing orders occasionally returned to us and performing other support functions associated with these services.
As you shop our site, we give you an estimate of the shipping and processing charges for your order. We calculate this estimate based on shipment to addresses in the continental USA. At checkout, we calculate the final shipping and processing charges for your order based on the value of your order and how you tell us you want us to ship your order.
- We start by calculating shipping and processing charges as follows:
- Each 'ship-to' address requires a separate shipping and processing charge
- For each address, we calculate the shipping and processing charges based on the total value of your order as follows:
Standard Shipping and Processing* | Standard Plus Shipping and Processing** | Express Shipping and Processing*** | Overnight Shipping and Processing*** | |
---|---|---|---|---|
Total For Goods | (3-9 Business Days) | (3-6 Business Days) | (2-3 Business Days) | (Order Mon-Thurs) |
Up to $24.99 | $6.95 | $11.95 | $21.95 | $31.95 |
$25.00 - $39.99 | $8.95 | $13.95 | $23.95 | $33.95 |
$40.00 - $54.99 | $10.95 | $15.95 | $25.95 | $35.95 |
$55.00 - $79.99 | $13.95 | $18.95 | $28.95 | $38.95 |
$80.00 - $99.99 | $16.95 | $21.95 | $31.95 | $41.95 |
$100.00 - $119.99 | $18.95 | $23.95 | $33.95 | $43.95 |
$120.00+ | $19.95 | $24.95 | $34.95 | $44.95 |
*Standard Shipping delivery estimates will be provided during checkout
**Standard Plus Shipping is via ground - Street Address needed for delivery
***Order Monday through Thursday by 12:00PM Eastern time for Express and Overnight Shipping
Items shipped directly from our supplier ship via Standard Shipping to street addresses (no PO boxes) in the contiguous U.S. only.
For items shipped Express or Overnight, a street address is required for delivery (no PO boxes).
For shipping and processing charge information on orders outside the U.S. Territories, please call customer service at: 1-802-776-5644 .
Alaska/Hawaii: please note shipments may incur additional shipping charges.
Most orders will be delivered within 3-10 business days. Please allow 12-15 days for AK, HI, PR and the VI.
If you have questions about how to calculate your shipping and processing charges, please contact us via our Live Help option or by email, phone, fax, or mail.