Customer Service
Our friendly representatives are always happy to assist you with whatever you need.
Customer Service Hours
Monday – Friday:
8:00am – 8:00pm (US Eastern)
Saturday & Sunday:
10:00am – 6:30pm (US Eastern)
Closed on Easter, Thanksgiving, and Christmas
Memorial Day:
9:00am - 5:30pm (US Eastern)
July 4th:
10:00am - 2:00pm (US Eastern)
Christmas Eve:
10:00am - 2:00pm (US Eastern)
New Year's Eve:
11:00am - 3:00pm (US Eastern)
New Year's Day:
10:00am - 6:30pm (US Eastern)
To find the status of an order, click the button below to go to the Order Status page.
Track Your Order
Request a Vermont Country Store catalog to be mailed right to your door.
Request a Catalog-
Now you can shop directly from the digital edition of our catalog.
Shop our Catalog 
Need to return or exchange an item? Click on the button below for easy step-by-step instructions.
Returns / Exchanges