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Customer Service

Our Friendly Representatives Are Always Happy to Assist You with Whatever You Need.

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Customer Service Hours

Monday – Friday:
8:00am – 8:00pm (US Eastern)

Saturday & Sunday:
10:00am – 6:30pm (US Eastern)

Closed on Easter, Thanksgiving, and Christmas

July 4th:
10:00am - 2:00pm (US Eastern)

Christmas Eve:
6:00am - 2:00pm (US Eastern)

New Year's Eve:
6:00am - 6:00pm (US Eastern)

New Year's Day:
8:00am - 1:00am (US Eastern)

Customer services
Contact Us: 1-800-547-7849Live Help✉️ Email UsFAQs
  • Vermont Country Store Package

    To find the status of an order, click the button below to go to the Order Status page.

    Track Your Order
  • Vermont Country Store Catalog

    Request a Vermont Country Store catalog to be mailed right to your door.

    Request a Catalog
  • Vermont Country Store Catalog

    Now you can shop directly from the digital edition of our catalog.

    Shop our Catalog
  • Vermont Country Store Employee Processing a Return

    Need to return or exchange an item? Click on the button below for easy step-by-step instructions.

    Returns / Exchanges