Customer Service
Our Friendly Representatives Are Always Happy to Assist You with Whatever You Need.
Customer Service Hours
Monday – Friday:
8:00am – 8:00pm (US Eastern)
Saturday & Sunday:
10:00am – 6:30pm (US Eastern)
Closed on Easter, Thanksgiving, and Christmas Day
July 4th:
10:00am - 2:00pm (US Eastern)
Christmas Eve:
8:00am - 2:00pm (US Eastern)
New Year's Eve:
8:00am - 6:00pm (US Eastern)
New Year's Day:
10:00am - 6:30pm (US Eastern)

To find the status of an order, click the button below to go to the Order Status page.
Track Your OrderRequest a Vermont Country Store catalog to be mailed right to your door.
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Shop our CatalogNeed to return or exchange an item? Click on the button below for easy step-by-step instructions.
Returns / Exchanges