Rated 5 out of 5Â by Frankenseitz Best of the Best
I have been ordering from your store for over a year and I have never been disappointed. Not only is your products the best but the people you hire to handle customer service is outstanding. You don't have to push buttons to get to talk to a human being instead of an operator who transfers you all over the place and still you never get a decent answer. I already have my daughter, and aunt buying from you also.
You are GREAT!!!
Vera R. Seitz
January 11, 2015
Rated 2 out of 5Â by Kolomaq Great product, Except
I received a pair of these slippers as a gift from my wife and I loved them. Very comfortable, warm and didn't make my feet feel sweaty. I couldn't ask for a better pair. However, about 8 months in, the seam came undone. I managed to get this repaired myself, and all was well in the world. Then a few months later, the sole split all the way along the side, and that was that. I had them maybe a year and now they are done for.
IF they were a $20 pair, I would give them 5 stars and say I got my money's worth. But when you pay for quality, I'd expect it to last more than a year.
If you buy these, they will treat you well, but if you wear them frequently, they will wear out faster than expected.
January 4, 2015
Rated 5 out of 5Â by JFM Small, but so far very nice...
I bought these a size large, because I enjoy a loose slipper "experience", and I don't mind flopping around some. I returned the size larger pair because they were too small; a bit too snug in the width and pushing against the big toe in length.
The replacement pair (at two sizes larger) was still snug in width but with more room in the toe, and I think they will loosen up nicely.
The construction seems to be very good and they are very comfortable, even as they are. I am tough on slippers, so time will tell. Like I said, so far very nice.
December 20, 2014
Rated 1 out of 5Â by North Country boy Poor quality thread on mocs
I purchased these mocs last January. After wearing them a half-dozen times, the thread on the upper section broke and pulled away from the side piece. My wife resewed the area, but it broke again after I wore them a couple times this November. She also noticed that the thread holding the rubber sole to the leather, just below the original break, has also broken and pulled away. The thread should be a lot stronger on these mocs, and the upper edges should be double or triple-stitched for more strength.
December 5, 2014
Rated 5 out of 5Â by Don-Don Excellent product, excellent customer service
Ordered the wrong size. One call and the correct size was on it's way as I was using their pre-printed return label which included shipping fees. My credit card was to be credited with the charge for the first pair minus shipping which was applied to the return package. The replacement slippers fit perfectly and the customer service representative was both courteous and knowledgeable. The whole shopping process was efficient and easy. Will surely sop here again!
December 3, 2014
Rated 5 out of 5Â by lobo lady customer service magic
i have had only a few occasions that i have made purchases from vermont country store up to this time. that is about to change. i recently ordered the sheepskin slippers, but mistakenly ordered the wrong style. customer service suggested that i order the correct style right then and then return the others. amazing, within a week i had the correct ones. but, since the first style was sized as sm., med, lrg or xlrg, and the new ones were actually numbered sizes, i ordered the wrong size. no problem, i called and the same suggestion was made. again i received them within about a week. amazing!!! you guys are the best in customer service.
January 17, 2014
Rated 5 out of 5Â by Arizona gal A great Christmas gift
My husband wanted a pair of the higher priced slippers, you know the brand, and I found these on your website and knew that they would feel just as good as the others. Can't even tell the difference and he wears them all the time even though we live in Phoenix.
December 28, 2013
Rated 5 out of 5Â by Dolly375 Perfect style
My husband likes to pick out his own slippers, but I went ahead and bought these for him anyway. At first he was skeptical, but now he wears them all the time around the house. He said that they are very comfortable!
December 24, 2013