Shipping Charges and Order Status
Order Status
Thank you for your order. Due to high demand some items may no longer be available. All in-stock items should arrive within the delivery times noted below. Please review the chart below for approximate delivery times and associated costs.
You will receive an email when your order ships, which will show all available items.
If you require additional information please contact our Customer Service Department at 1-802-362-8499 or email us at customerservice@vermontcountrystore.com.
How We Calculate Shipping and Processing Charges For Your Order
The Shipping and Processing charge is designed to cover costs incurred by The Vermont Country Store for the services we provide that allow our customers the convenience of ordering from our catalogue and website and receiving home-delivery of our products. These costs include expenses incurred in connection with: processing your order in our Customer Service Department, packaging, shipping and processing the products you order in our Distribution department, receiving and processing orders occasionally returned to us and performing other support functions associated with these services.
As you shop our site, we give you an estimate of the shipping and processing charges for your order. We calculate this estimate based on shipment to addresses in the continental USA via the US Postal Service. At checkout, we calculate the final shipping and processing charges for your order based on the value of your order and how you tell us you want us to ship your order.
We start by calculating shipping and processing charges as follows:
- Each "ship-to" address requires a separate shipping and processing charge
- For each address, we calculate the shipping and processing charges based on the total value of your order as follows:
| Total For Goods | Standard Shipping* (3-9 Business Days) |
Standard Plus Shipping** (2-5 Business Days) |
Express Shipping*** (2-3 Business Days) |
Overnight Shipping*** (Order Mon-Thurs) |
| up to $9.99 | $3.95 | $5.95 | $11.95 | $18.95 |
| $10.00 - $24.99 | $5.95 | $7.95 | $13.95 | $20.95 |
| $25.00 - $39.99 | $7.95 | $9.95 | $15.95 | $22.95 |
| $40.00 - $54.99 | $10.95 | $12.95 | $18.95 | $25.95 |
| $55.00 - $79.99 | $13.95 | $15.95 | $21.95 | $28.95 |
| $80.00 - $99.99 | $16.95 | $18.95 | $24.95 | $31.95 |
| $100.00 - $119.99 | $18.95 | $20.95 | $26.95 | $33.95 |
| $120.00+ | $19.95 | $21.95 | $27.95 | $34.95 |
* Standard Shipping is via the US Postal Service
** Standard Plus Shipping is via UPS
*** Order Monday through Thursday by 12:00PM Eastern time for Express and Overnight Shipping
A physical address is required for Express or Overnight delivery
For shipping and processing charge information on orders outside the U.S. Territories, call customer service at: 1-802-362-8460.
If you have questions about how to calculate your shipping and processing charges,
please contact us via our live chat option or by email, phone, fax, or mail.
The Orton Family Business, Since 1946.
© 2009 The Vermont Country Store
