Returns and Exchanges

How To Return or Exchange a Product

If you have your packing slip...

In each carton, as part of your packing slip, we have included instructions about how to return items to us:

1. Detach the return slip from the packing slip
2. Indicate the reason you are returning the item by selecting the most appropriate reason code
3. Complete the information on the back of the return form
4. Package the form and the items you are returning
5. Detach the return label from the form and affix it to your return package

If you don't have your packing slip, simply write us and tell us:

1. Your name and mailing address
2. Why you are returning the product
3. Indicate if you want to exchange the product for another color or size. Indicate the size and / or color you would like
4. If you would like a credit to your credit card instead of an exchange, please let us know
5. If you have comments about our service, products or your order, please let us know!
6. Please include a phone number (daytime and evening) so that we can contact you if we have any questions.
7. Package the items and your letter and send them to one of the addresses below

What address do I use?